Malcolm X Lied To Me….

When I was nine, I read The Autobiography of Malcolm X.

In the book, Malcolm X gets high by taking nutmeg.

Innovative, right?

Yeah. Not. So.Much.

Malcolm X is a liar.

Nutmeg, especially ingested in very large quantities, does JACK except to make you want to vomit.Violently.

If, after adding several heaping teaspoons of nutmeg to your daily coffee, or you know, mixing it with water in a stolen shaker from your parents liquor cabinet, you feel like you are having hallucinations, it’s either the placebo effect or extreme nausea.It’s no great high.  Period.

What does this mean?

It means you can’t believe everything you read.  (And yes, Geezer, I realize I’m giving you an easy out to stop reading this and/or mock me.  So be it.)

Besides Malcolm X, who else is lying to you?  Sadly, I can’t speak about your wife, mistress or teenager but I can tell you about the top eightPinocchiosI’ve seen hanging out in the ecommerce world lately.

Deluders who tell you that conversion is the be-all and end-all of internet marketing. Conversion is a great metric when used sparingly.  I’ve said it before and I’ll say it again, I can double your conversion overnight by blocking/eliminating all your garbage traffic.  Your conversion rate will skyrocket.  Your revenues?  Not likely.  Hell, they often drop.  Conversion rates are not the primary indicator of a successful site or campaign.  

Deceivers who say that the 200% lift in conversion you’ll get from their button test will “rock your world.”  Unless you’re reading the results at the same time there’s an earthquake, this is very unlikely.Granted, a 200% lift sounds sexy until you put it into perspective and realize that the difference may only be 2 orders.   (Which from an online perspective isn’t statistically significant anyway.)  Yes, there are times when the numbers are real – and amazing – but do some digging before you don a hardhat.

Prevaricators who yap that the only reason why people abandon their carts is because they want to look for a discount coupon.  Yes, there are people who do this – especially if you give your promotion code box/field a lot of prominence.  However, it’s not the majority or primary reason.  In fact, it’s usually on par with the “I-was-shopping-at-work-and-my-boss-walked-in-so-I-quickly-closed-my-browser” rate.

Falsifiers who report that the majority of sales from your remarketing campaign are incremental. I am a big fan of remarketing and if you have an aggressive email capture system and a solid abandoned program you’ll be able to pluck off a lot of the leads, without paying someone a commission.  

Misleaders who try to convince you that you should only email your customers once a week because people hate email.  (These are usually the same folks who say that you shouldn’t use pop-ups because users hate them too.)  Internet marketing is a numbers game.  Get your ego out of the equation and do what’s right for your business.

Fibbers who tell you that mobile marketing is difficult and expensive.  Yes, there are many consultants/agencies making boatloads of cash off of mobile.  However, that doesn’t mean you need to spend that much.  Right now, there are three keys to mobile: just showing up, speed and navigation.   Not to mention you simply must have mobile-friendly emails.  Do you need to spend $100k and $5k a month for service to get good mobile results?   Only if you can’t find some swampland in Florida.

Trickster ESP’s who tell you their delivery rate is 96%.  Unless you count delivering to SPAM and trash folders as “delivered.” As an aside, these are often the same folks who tell you to split your list into openers, non-openers, clickers and non-clickers.   You know what that does?  Puts all the garbage names into one bucket so they’re easiest for the hosts to delete!

Snake oil salesmen who repeatedly ask you “what the ROI of your mother is” when you ask how much money you can expect to make from social media. You’re right to ask.  They’re not liars for saying this, they’re just idiots.  Or maybe they’ve just pounded back too much nutmeg.

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