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Strategy

You have 17 possible ways to improve your website, and very little time, only three employees to devote to the project, and limited funds.  Which areas of improvement will bring the best ROI?

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How To Make Things “Right” On Your Site…

Ann Kennedy says: “Please tell me, Oh Web Goddess Extraordinaire, why do sites like Craigslist do well?  They’re butt ugly and that’s on a good day.  I just don’t get it.”     First, I like the greeting.  I’m hardly a goddess – more like a jester – but since it’s the nicest thing I’ve been called in days weeks months, [...]

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11 Comments » | Topic Category: Strategy

The Scary People Store…

“I want to go to the Nuggies Store and NOT the scary people store.” Anonymous ordered, as if he had the one and only vote. Anonymous is three and a half but he stirs up trouble like no boy — or man — I’ve ever met. “And what store is that?” My brother asked. “The store where Amy takes me.” [...]

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5 Comments » | Topic Category: Strategy

The Heart of Being a Chef…

Did you see the movie, Ratatouille? I am a firm believer that the premise — anyone can cook — is true…   Although I must say, three of my closest friends constantly try to prove me wrong. Cait’s idea of “cooking” is putting Cheez-Wiz on a Ritz cracker with some salami or “whipping up” Suddenly Salad or whatever that godforsaken pasta-in-a-box-WITHOUT-vegetables [...]

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40 Comments » | Topic Category: Strategy

While I Was In Time-Out…

Have you been to time-out as an adult?  (No, not Time-Out, the trendy restaurant in Dubai, the place in the corner of your house or on the stairs.) I was there just yesterday and although I can’t say much for it as an effective disciplinary tool, it did get me to think…  But first with the story… I was at my brother’s house [...]

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4 Comments » | Topic Category: Strategy

Dear Tiffany and Co.:

I know time travels fast but, just in case you are wondering, the year is 2009. In fact, we’re nearing the 4th quarter of 2009 — almost 2010. NOT 2001. You may wonder why I am telling you this… Your “Choose Your Country” entry page? Very 2001. Actually VERY 1998. I know you are a big retailer and all so [...]

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9 Comments » | Topic Category: Strategy

"I can't commit to a man, there's no way in Hell I am committing to a machine."

On the 2.2 days a year that I am not traveling, I live in Vermont. My nephrologist is in Seattle. If I moved to whatever the furthest place in the world is from Seattle, my nephrologist would still be in Seattle. Meaning that I would travel from anywhere on the planet to see him. I went through over three dozen [...]

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6 Comments » | Topic Category: Strategy

8 Tried-and-True Testing Tips

I recently delivered a keynote address at one of those chi-chi-la-la invitation-only conferences. Just before my speech, this guy, Jack, in the second row calls out, “I hope I learn something today.” I must admit, before I slam him to high-heaven, that Jack’s a decent guy. He runs a privately-held company that’s worth a little over a billion that he [...]

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5 Comments » | Topic Category: Strategy

Want to be successful online? Get your ego out of the equation!

I don’t need to have my vision checked but I want a PDF report from an eye doctor that I can e-mail to folks. Yes, you read that correctly. I want a detailed explanation from a certified optometrist that I don’t need contacts, glasses, or Lasik. I can see just fine. Why? I get at least a dozen comments a [...]

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11 Comments » | Topic Category: Strategy

E-Commerce Has Changed How People Buy — or Has It?

{Note from Amy: This is a guest post from my friend, Susan Fantle. Susan is a traditional (read: “old school”) direct marketer who writes KILLER offline and online B2B copy. She is a rare find these days — just the right blend of old & new marketing. In other words, she knows how to write AND her stuff sells.} ***** [...]

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No Comments » | Topic Category: Strategy

Should you REALLY follow the "leader"?

John Doe says: “In front of 30 of your clients, you asked one of them to order you panties? Seriously? What kind of *&^%$#@ lunatic are you?” Dear John. Your wife left you for her personal trainer. How could she? With a fake name like John Doe, you must be terribly creative. (And seriously “John,” if you are going to [...]

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6 Comments » | Topic Category: Strategy

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